FAQs - Frequently Asked Questions

The questions most frequently asked by our customers

Is this the official DÉPOR store?

Yes, this is the official DÉPOR store.

How to buy at DEPORTIENDA.es?

It's very simple. You just have to follow these steps:

Browse the different categories in our catalog.
View the product you are interested in. By clicking, you will enlarge the photo to see details, composition, measurements, available sizes, and price.
Select a product and add the item to your cart. Then you can choose to continue shopping or proceed to checkout.
If you wish to place your order, you have the option to do so by registering or, if you are already a customer, by directly accessing your account.
Choose the delivery address for the order.
Select a payment method: Visa, Visa Electron, Mastercard, Maestro, or Paypal.
Confirm the order.
You will receive an email confirming your order.

What payment method can I use to make my purchase?

The cards accepted by the system are: Visa, Visa Electron, Mastercard, and Maestro, as well as the PayPal system.

Delivery address:

ABANCA-RIAZOR Stadium - DéporTienda online
Manuel Murguía s/n

15011 A Coruña

How do I return an item?

Returns of items are accepted (except personalized items and underwear) within 30 days from the date of receipt, provided that the product has not been opened, tampered with, or unsealed. A full refund of the price you paid for the item will be made using the same payment method used. Please include the delivery note with your order to identify the product.

*Please note that for hygiene reasons, underwear cannot be returned*.

In this case, the return and any associated return costs will be borne by the customer.

Delivery address:

ABANCA-RIAZOR Stadium - DéporTienda online
Manuel Murguía s/n

15011 A Coruña

What is the shipping process?

Shipments will be made both within Spain and outside Spain via a courier company (MRW) nationally (€5.95) and DHL internationally depending on the destination. They are free for orders over €99 nationally. The order placed by the user will be delivered to its destination within 5 business days for peninsular destinations (except during high demand periods such as Christmas or summer with the launch of new products) and 14 calendar days for other destinations from the payment of the purchase. Please note that personalized products will take longer to process.

Any order from outside the European Union may incur customs charges in the destination country, which will be borne by the customer.

How can you contact us?

You can contact us by email: deportienda@deportienda.es , or by phone: 981 149 400

How long will my order take to arrive?

Orders are delivered by courier within 2-3 business days (except for Christmas holidays or special situations), provided the product is available and delivery is within the peninsula (Spain) or the Balearic Islands within 3 to 5 business days.

If the delivery is to another destination, it will vary depending on the area.

What should I do if my order does not arrive?

You can send an email to deportienda@deportienda.es, contact us via the website's form, or call 981 149 400 and inquire about the shipping status.

What should I do if I receive a defective item?

Deportienda.es only sells items in perfect condition, so if, exceptionally, you receive a product with a defect, please contact us via the online form or directly at deportienda@deportienda.es. Please do not return anything without contacting us first.

Can I return or exchange my items?

The period for returns and/or exchanges will be 30 days from the date of receipt of the order. Returns or exchanges of personalized, tampered with, or unsealed items will not be accepted. For size changes, the customer must send the product to Deportienda.es, and the amount of the order will be refunded upon receipt. All shipping costs for exchanges or returns must be paid by the customer.

Do I get any discount for being a DÉPOR member and/or shareholder?

Yes, the discount for being a member and/or shareholder is 5%.

Size (UK)	Size IT	Size FR	Height (cm / in)	Bust (cm / in)	Waist (cm / in)	Hip (cm / in)	Neck (cm / in)
S	44-45	38	174 / 68.5	91 / 36	78 / 30.5	93 / 36.5	39 / 15
M	46-47	40	177 / 70	97 / 38	84 / 33	99 / 39	40 / 15.5
L	48-49	42	180 / 71	103 / 40.5	90 / 33.5	105 / 41	41 / 16
XL	50-52	44	184 / 72.5	109 / 43	96 / 37.5	111 / 43.5	42.5 / 16.5
XXL	54-56	46	188 / 74	115 / 45	102 / 40	117 / 46	44 / 17
XXXL	58-60	48	192 / 75.5	121 / 47.5	108 / 42.5	123 / 48.5	45.5 / 18
4XL	62	50	196 / 77	127 / 50	114 / 45	129 / 51	47 / 18.5

Size (UK)	Size IT	Size FR	Height (cm / in)	Bust (cm / in)	Waist (cm / in)	Hip (cm / in)	Neck (cm / in)
2XS	36	32	156-159 / 61.5-62.5	78-82 / 31-32	60-64 / 23.5-25	84-88 / 33-34.5	31 / 12
XS	38	34	159-162 / 62.5-64	82-86 / 32-34	64-68 / 25-27	88-92 / 34.5-36	32 / 12.5
S	40	36	162-165 / 64-65	86-90 / 34-35.5	68-72 / 27-28	92-96 / 36-38	33 / 13
M	42	38	165-168 / 65-66	90-94 / 35.5-37	72-76 / 28-30	96-100 / 38-39	34 / 13.5
L	44	40	168-171 / 66-67	94-100 / 37-39	76-82 / 30-32	100-106 / 39-42	35 / 14
XL	46	42	171-174 / 67-68.5	100-106 / 39-42	82-88 / 32-34.5	106-112 / 42-44	36 / 14
XXL	48	44	174-177 / 68.5-69.5	106-112 / 42-44	88-94 / 34.5-37	112-118 / 44-46.5	37 / 14.5

Size (UK)	Age	Height (cm / in)	Bust (cm / in)	Waist (cm / in)	Hip (cm / in)	Neck (cm / in)
YS	6 years	116 / 45.5	60 / 23.5	56.5 / 22	65 / 25.5	28 / 11
YM	8 years	128 / 50	64 / 25	58 / 23	68 / 26.5	30 / 12
YL	10 years	140 / 55	71 / 27.5	62.5 / 24.5	74 / 29	32 / 12.5
YXL	12 years	152 / 60	78 / 29.5	67 / 26	80 / 31.5	34 / 13.5
Y2XL	14 years	164 / 64.5	84.5 / 31.5	72.5 / 28.5	86.5 / 34	36 / 14
Y3XL	16 years	174 / 68.5	91 / 31.5	78 / 30.5	93 / 36.5	36 / 14